Dilmah Tea Service
Tea is the beverage that is most consumed globally after water. The opportunity for most hospitility operators in the world to build on this reality by crafting special tea experiences and presenting their guest with many and varied tea drinking options, has been compromised by a lack of quality, choice adn awareness in tea. The All dining Restaurant – sometimes called the Coffee shop – and Lobby areas offer an excellent opportunity to present an All Day tea service which combines quality, variety and an intelligent approach to tea. In hotels where business travelers or international travelers may choose to reside, the opportunity of taking advantage of growing aversion to alcoholic, healthy beverage reinforce this opportunity of tea.
We propose offering guests a choice of speciality or boutique teas, depending on the exact profile of the venue and guest. For properties seeking to offer a special, gourmet tea experience, We suggest Dilmah speciality, green and fun teas to present the traditional favourite speciality teas, Ceylon Supreme, English Breakfast and Earl Grey, Daarjeling, supplemented by fun flavoured teas, spice teas, green and oolong tea. For a property with a more boutique orientation, Dilmah t-series gourmet, green, flavoured tea and herbal infusions. Effective and informative communication are important elements in an intelligent tea service designed to demonstrate the expertise and commitment to detail by the venue and its staff. Supported by staff training, effective communication of the unique taste profiles and stories of each tea would help increase frequency and occasions of consumption whilst enchancing guest satisfaction